Frequently Asked Questions

Is it safe to order magic mushrooms and microdosing products online?

YES! It’s safer to buy Magic Mushroom and other Psychedelic products online than it is to meet your “shroom guy” in person. Our products are of the highest quality and are packed in discreet odourless vacuum sealed packages. They are shipped according to shipping couriers recommended best practice and tracked all the way to your home.

Police cannot interfere with your mail because the Post Office Corporation Act stops them from getting warrants to seize mail, unless there’s a national security risk. To date, no one has been arrested or had any problems receiving shrooms in the mail.

We have shipped thousands of orders all across the USA, EU, Canada and there’s never been a single incident involving our customers getting into trouble with the law or using our website to buy magic mushroom or micro-dosing products.

Who is eligible to purchase on your site?

Anyone who is over the age of 19 can buy on our site. We do not sell to minors – we are very strict on this policy and there are no exceptions.

How can I place an Order?

-The whole ordering process is very similar to most popular online stores. Click on a product’s image or name to select and view details about the product.

To place an order you will need to add products to your cart by clicking the ‘ADD TO CART’ button next to a product. After you finish adding up your products, go to the cart which is located at the top menu bar. In the cart you will find all your added products, their quantity and the total amount to be paid which includes free shipping fee*.

Click ‘PROCEED TO CHECKOUT’ and fill in your ‘SHIPPING/BILLING DETAILS’. Review your details, and if you wish to add additional information, put it in the COMMENT field. Then choose your payment method and click on ‘PLACE ORDER. You will be forwarded to the Payment details page and a system confirmation email will be sent to you (please do not delete it). Please carefully read all instructions and make your payment to enable us ship your products.

OR

-You can also place your order by sending to us directly your order details in one email.
Click on a product’s image or name to select and view details about the product.

Select your products and send to us your order details in one email with your shipping details included ( Shipping details- Your Names, Country, Address and Phone Number ) and preferred payment method. We will reply back with a confirmation and our payment details so that you will be required to make payments to enable us proceed with the shipping and delivery of your order.

Our Order Address: contact@psychedelicbros.com

We will reply back with the payment details and a confirmation within 24 hours.

Do you sell wholesale?

Yes, for your wholesale orders, please contact us through: contact@psychedelicbros.com or through the contact form on our contact page.

Do I need to register or sign up for an account to place an order? 

No, you do not need to register or sign up for an account before you can place an order. To place an order, simply visit our store, choose category and select your desired products to place an order. An account is automatically created for you after your first order.

How can I pay for my order?

When placing your order you will be forwarded to the payment details page where you will be given all the instructions for your particular order ( Please note that payment details are applicable only to a current order and payment details can be changed even several times per day, therefore always use the most current payment instructions!). Kindly choose the most convenient payment method and proceed to place order.
For assistance when making payment, kindly contact us for help through any of the various contact details found on the contact page of our website.

What are your payment options?

Currently we accept payments through Bitcoin (most preferable, easy, safe and secure), Cash App and PayPal payment methods.

Why is Bitcoin/Btc a better form of payment?

Bitcoin is the most rapidly growing and successful currency in the world. Even, about five years ago most of the people knew nothing about it and today bitcoin is one of the most popular words. Not a surprise, Btc transactions are instant, anonymous, cheap and represent the most convenient payment method, which does not belong to any banks and thus it is outside the control of governments. For example if you choose to pay with PayPal you will have to meet strict security measures and can be even indefinitely blocked for using it. Give BTC a chance and we assure you that you wont regret it.

You can always contact us for assistance.

When will you ship my order?

After we confirm your payment usually it takes up to 24-48 hours for us to prepare your package for dispatch, after which it will be registered with the courier for shipping and a tracking number of your package will be handed over to you. We are shipping Mondays to Fridays and even Saturdays to certain locations. 

How long does delivery take?

Transit time normally takes approximately 3-6 working days for International orders and 1-3 working days for domestic EU, US and Canada orders. Please note that shipping time highly depends on various factors such as postal service efficiency, customs clearance, international cargo routes etc., which is why we give you an approximation based on our statistics and former experience.

Can you ship to P.O Box and APO Addresses?

Yes, we do. Simply put your PO/APO address and all instructions in the address line when placing your order.

Are your packages discreet enough?

We ship in neutral packages without mentioning of the goods inside the package or any other information like the website, logos, etc. Packages have enough discretion and protection so your order can arrive safe and without any unnecessary attention. All shipments are done using priority/express mail. We ship all our products in professionally packaged stealth, airtight, vacuum sealed, smell proof packages.

Do you require a signature?

We always ship without a signature required but we have noticed that depending on the local post legislation they can still ask for one.  

What if my package is been held with the customs?

There is no need to worry, usually customs clearance procedure takes 2-3 days, however sometimes it can take up to 15 days or more to release. Unfortunately, there is nothing we can do to speed up things. We kindly ask to patiently wait, as our shipping success rate from all our current Warehouses is around 98%.

What is your Return and Refund policy?

-Returns
We accept returns only on unopened items within 15 days of purchase. Please email us at contact@psychedelicbros.com with your order number.

-Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.